FruitKings Privacy Policy

At FruitKings Casino, we respect your privacy and are fully committed to protecting the personal data you share with us. This FruitKings privacy policy explains how we collect, use, store and protect your information when you visit our website, use the fruitkings app, or play through fruitkings login on desktop or mobile. By registering an account with us, you confirm that you have read and understood how we handle your data, and you agree to the practices described below.

Who We Are

FruitKings Casino is operated by Solaya Group Limited, a company registered in Gibraltar under company number 125734, with its registered office at Finsbury House, 32 Line Wall Road, Gibraltar GX11 1AA. We have operated FruitKings since 1 April 2026, having previously traded as Dazzletag Entertainment Limited. Our services are provided under licence from the United Kingdom Gambling Commission, licence number 100050-R-341529-001, public register reference 100050. We only accept players resident in the United Kingdom, and accessing our games from outside the UK, including through a VPN or proxy, is strictly prohibited.

Information We Collect

When you complete a fruit kings register process, we ask you to provide certain personal details to verify your identity and comply with our licensing obligations. We collect the following categories of information:

• We gather registration data such as your name, date of birth, address, email address and phone number
• We collect identity verification documents required to confirm you are eligible to hold an account with us
• We record financial information related to your fruitkings deposit and fruitkings withdrawal transactions, including payment method details
• We track your gaming activity, including which slots, live casino tables or table games you play, your betting history and session duration
• We log technical data such as your IP address, device type, browser information and login timestamps whenever you use fruitkings login uk
• We keep records of your communications with our customer support team via email, live chat or our contact form

How We Use Your Data

We use the information we collect for a number of legitimate purposes connected to running FruitKings Casino safely and legally. Our use of your data includes:

• We verify your identity and age to ensure you are legally permitted to gamble with us
• We process your fruitkings deposit and withdrawal requests securely and efficiently
• We monitor account activity to detect fraud, money laundering or other suspicious behaviour
• We personalise promotional offers, including any fruitkings bonus, fruitkings free spins or fruitkings promo code communications you may be eligible for
• We administer our Daily Catch loyalty programme and other promotions such as Drops & Wins, Daily Tournaments and Weekly Wheel Drops
• We comply with our regulatory obligations under our UK Gambling Commission licence
• We improve our website, fruitkings casino app and overall service quality based on usage patterns

Payment Information

We accept deposits via debit cards including Visa and Mastercard, Pay by Bank through Trustly, Apple Pay and Google Pay. We do not accept cash or cheque deposits, and third-party payment methods are never permitted. Our systems are designed so that we never store your full card or bank account numbers. Withdrawals are returned to the original source of funds wherever possible, meaning a debit card deposit is repaid to the same card, or otherwise paid to a verified bank account held in your name. We process the vast majority of withdrawal requests instantly, with the remainder completed within five working days, and pending times of up to 72 hours may apply depending on your chosen method.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with trusted partners where necessary to operate FruitKings Casino, including:

• We share data with payment providers to process your transactions
• We disclose information to identity verification and fraud prevention services
• We work with regulatory bodies, including the UK Gambling Commission, when legally required
• We provide necessary information to our game providers, including Playtech, Pragmatic Play, Evolution and others, to deliver our games
• We may share limited data with marketing partners to deliver relevant promotions, always in line with your communication preferences

Cookies and Tracking

We use cookies and similar technologies on our website to remember your preferences, keep you securely logged into your fruitkings casino login session, and analyse how visitors use our site. Our cookie practices help us improve navigation between our slots, live casino games and promotional pages. You can manage or disable cookies through your browser settings, though doing so may affect certain features of our site or fruitkings app.

Data Security

We take data security extremely seriously and employ industry-standard measures to protect the information you share with us. Our safeguards include:

• We use encryption technology to protect data transmitted between your device and our servers
• We restrict access to personal data to authorised staff who need it to perform their duties
• We regularly review our security procedures to guard against unauthorised access, loss or misuse
• We never store complete card or bank account numbers on our systems

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, including meeting our legal and regulatory obligations under our UK licence. Where you close your FruitKings account, we may still be required to retain certain records for a defined period afterwards, particularly financial and identity verification data.

Your Rights

As a player registered with us, you have a number of rights regarding your personal data. These include:

• You have the right to request access to the personal data we hold about you
• You may ask us to correct any inaccurate or incomplete information
• You can request that we delete your data, subject to our legal retention obligations
• You may object to or restrict certain uses of your data, including direct marketing
• You have the right to withdraw consent where we rely on consent as a legal basis for processing

If you wish to exercise any of these rights, you can contact our support team at support@FruitKings.com, and unresolved complaints can be escalated to complaints@begame.com. Our live chat is available daily between 09:00 and 18:30, and we respond to emails within 24 hours, seven days a week.

Responsible Gambling and Data Use

We use certain account and activity data to support responsible gambling tools, including deposit limits, session reminders and self-exclusion options. This information helps us identify patterns that may indicate a need for additional support, and we encourage all players to review the tools available within their account settings.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. Any updates will be posted on this page, and we encourage you to review this policy periodically. Your continued use of FruitKings Casino following any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we handle your personal data, or about this privacy policy generally, please reach out to our team via email at support@FruitKings.com, through live chat, or using the contact form on our website. We are here to help and take your privacy concerns seriously.